We know homes better than anyone. After all, we've been looking after them for over 200 years
Should the worst happen make sure your plumbing is covered, or just get a repair.
We've got a selection of cover and repair options so you can keep the kettle boiling.
Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.
This is a visit we carry out in each contract year to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and in good working order.
You can call us on 0333 202 9604. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.
Your annual services may be more than 12 months apart.